This Privacy Policy explains how SA Travels (“we,” “us”) collects, uses, and protects your personal information when you visit or buy from this store.
Information we collect
When you place an order, we collect your name, shipping address, email address, phone number, and payment details (processed securely by our payment provider — we do not store full card numbers). When you browse our site, we may collect device and usage information via cookies and analytics tools.
How we use your information
- To process and ship your order
- To send order confirmations, shipping updates, and customer support replies
- To send marketing emails, only if you've opted in — you can unsubscribe at any time
- To improve our site and product range
- To comply with legal and tax obligations
Sharing your information
We share your information only with service providers who help us run the store: our payment processor, our courier/shipping partner, and our email platform. We do not sell your personal information to third parties.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how the site is used. You can disable cookies in your browser, though some site features may not work correctly.
Data retention
We keep order records for as long as required by South African tax and consumer protection law, and delete marketing data upon request.
Your rights
Under the Protection of Personal Information Act (POPIA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, email exploretravelsa@outlook.com.
Contact us
Questions about this policy can be sent to exploretravelsa@outlook.com.